In the midst of the COVID-19 pandemic, The City of New York faced a critical challenge: identifying and assisting homebound senior citizens who needed access to COVID-19 vaccines. With time of the essence, ARC Consulting partnered with the city to rapidly digitize their systems and address this pressing issue.
ARC collaborated tirelessly with the city over a single weekend to develop and launch a digital platform aimed at helping homebound senior citizens access COVID-19 vaccinations. This digital solution enabled senior citizens to request assistance, allowing the city to efficiently manage and execute its vaccination strategy.
Key Achievements:
- Digital Assistance Platform: ARC's swift action resulted in the creation of a user-friendly digital platform where senior citizens could request assistance. This platform streamlined the process and ensured that those most vulnerable received the help they needed.
- Efficient Request Intake: The digital system allowed for efficient collection and management of requests for assistance, ensuring that no senior citizen's needs went unaddressed.
- Vaccination Success: Thanks to this collaborative effort, over 50,000 senior citizens received COVID-19 vaccines, significantly contributing to the city's vaccination campaign.
- Mayor's Endorsement: An exceptional milestone for ARC was Mayor de Blasio personally endorsing the platform by tweeting a link to it, further increasing awareness and accessibility.
ARC Consulting's rapid response and effective collaboration with The City of New York led to the successful digitization of critical systems during a challenging time. Through their efforts, ARC not only helped the city manage the intake of assistance requests but also played a vital role in ensuring that homebound senior citizens had access to life-saving COVID-19 vaccines. This project showcases ARC's commitment to making a positive impact during times of crisis and their ability to mobilize quickly to address urgent community needs.
